Mediation offers a speedy and cost-efficient dispute resolution method for parties who wish to resolve their disputes amicably.

Mediation is an informal, confidential, and flexible dispute resolution method where a neutral third person helps the parties reach a voluntary resolution of their dispute.

One of the main benefits of mediation is the business friendly nature of the method which allows the parties to resolve their dispute without sacrificing their business relationship.

Parties often continue to co-operate after the closure of a successful SCC mediation procedure. This illustrates the great advantage of mediation compared with litigation. 

Another great advantage of mediation is the flexible nature of the method. The parties are in charge of the procedure and determines the conditions for the procedure. The mediator is an independent intermediary who assists the parties in reaching a mutually satisfactory settlement of the dispute.

A SCC mediation process is usually completed within one or two working days, depending on the complexity of the dispute. It is a non-binding procedure controlled by the parties and the parties can at any point during the process choose to end the mediation and commence an arbitration or litigation process.

A condition for mediation is that the parties are in agreement to use a mediator. Such agreement may be included in a business contract as a mediation clause.

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Read an article about mediation at the SCC between 2003 – 2017 here